lion988 Platform Privacy Notice

This page describes what we collect when you use lion988 and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer, and access our games, we gather information necessary to verify your identity, process payments, and manage your account securely.

We take data protection seriously because account holders across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta trust us with personal and financial information. Our privacy practices reflect that responsibility — we collect only what we need, share data only where required, and maintain technical safeguards to prevent unauthorised access.

This notice outlines what information we gather, how we use it, where it may be stored, and what rights you have over your data. If you have questions after reading, our support team is available via live chat, email, or phone during business hours.

Data We Collect and How We Use It

Account registration data

When you create an account on lion988, we collect your email address, phone number, and a password you choose. We use these to authenticate you at login and to send account notifications — confirmations, security alerts, and support responses. Your email is also the recovery method if you forget your password or need to verify your account after unusual activity.

Identity verification documents

To withdraw funds, we require identity verification (KYC). We collect scans of your national ID, passport, or driver's licence, plus a proof-of-address document. We use these documents to confirm your identity, comply with anti-money-laundering regulations, and prevent fraud. Our compliance team reviews these documents in-house; we do not share identity documents with third parties except where local law requires it.

Payment and transaction data

We record every deposit, withdrawal, and game activity on your account — the date, time, amount, payment method (DANA, e-wallet, mobile banking virtual account, etc.), and the outcome. We use this data to process your transactions, reconcile payments with our payment processors, and populate your account transaction history. You can review this history anytime by logging into your account and viewing the Dashboard.

Game activity and account balance

We track which games you access, how long you play, and your account balance over time. This data helps us detect suspicious activity — sudden large bets, rapid repeated gameplay patterns that may indicate account compromise — and allows us to provide account support if disputes arise about game outcomes or balance discrepancies.

IP address and device information

We log your IP address, device type, and browser information when you access lion988. This helps us detect unauthorised access, identify regional users accessing from unsupported jurisdictions, and troubleshoot technical issues. We do not use this data for marketing or third-party tracking — it serves security and operational purposes only.

Cookies and tracking

Our website uses cookies to keep you logged in, remember your preferences, and track whether you are an existing or new user. We do not set tracking cookies that follow you across other websites. Session cookies expire when you close your browser; persistent cookies (for login) expire after 30 days of inactivity. You can disable cookies in your browser settings, though this may affect lion988 functionality.

Our Data Handling Practices

Third-party processors

We share data with specific third parties to operate our service. Our payment processors — the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank-transfer transactions — receive your payment information to process deposits and withdrawals. Our identity-verification service providers receive your KYC documents to verify your identity. Our email provider sends transactional emails on our behalf. All these processors are contractually bound to protect your data and use it only for the purpose we specify.

Data location and cross-border transfer

Our servers may be located in different countries. Some of your data may be stored outside Indonesia. We implement encryption and access controls so data remains protected regardless of physical location. If local law restricts data transfer, we maintain a local copy within Indonesia and comply with those restrictions.

We share data only when necessary to process your payments, verify your identity, or comply with law — never for marketing or sale to advertisers.

Your rights over your data

You have the right to request access to all data we hold about you. You can request corrections if information is inaccurate. In some cases, you may request deletion of your data — though we must retain transaction records for legal compliance. You also have the right to request a portable copy of your data in a structured format. To exercise these rights, contact our support team with your account email address and specific request. We typically respond within 10 business days.

Account security and your responsibilities

We use encryption, firewalls, and regular security audits to protect your account. You share responsibility by keeping your password confidential, not sharing your login credentials, and reporting suspicious activity immediately. If you believe your account has been compromised, contact support via live chat for immediate assistance.

Policy updates and contact

We may update this privacy notice if our practices change. We will notify you of material changes by email or by posting a notice on lion988.app. Your continued use of the platform constitutes acceptance of updated terms. For questions or data-access requests, contact our support team at the email address listed in your account Help section. We are committed to responding transparently to all privacy inquiries.