lion988 Legal Notice
We at lion988 provide an online gaming and sports betting platform available only where applicable law permits. This notice sets out our legal position regarding service availability, user responsibility, and the terms under which we operate across supported regions.
Our platform connects users to football betting markets (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not market our services to jurisdictions where online wagering is prohibited by law.
We undertake to operate with transparency about how accounts are opened, deposits verified, and withdrawals processed. This notice confirms our commitment to clear communication about service scope and user responsibility.
Service Availability and Jurisdiction
We do not offer our services in jurisdictions where online wagering is prohibited or restricted by applicable law. Users are responsible for verifying that their access to and use of lion988 comply with the laws of their own jurisdiction. We make no representation that our platform is legal or regulated in any specific country or territory.
The availability of lion988 is subject to local legal restrictions. If you are located in a jurisdiction where online gaming is not permitted, you should not attempt to access our platform. We reserve the right to restrict access from users in prohibited jurisdictions and to suspend or close accounts without notice if we determine that access violates local law.
Our platform serves users across multiple regions, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. However, availability in these cities does not imply that lion988 is licensed, regulated, or endorsed by any government body. Service availability is determined solely by the laws applicable to each user's location.
User Responsibility and Account Eligibility
When you create an account on lion988, you confirm that you meet all legal eligibility requirements in your jurisdiction. You are solely responsible for ensuring that your use of our platform complies with the laws of your region. We do not conduct jurisdiction verification for every user, and we rely on your disclosure of your location and legal status.
Account creation on lion988 requires email verification and KYC (Know Your Customer) document submission. Users must provide a valid government-issued ID and proof of address. These documents are reviewed to confirm identity and to comply with anti-money-laundering regulations. We do not process deposits or withdrawals until KYC is complete.
Users are required to disclose accurate information during account setup and KYC submission. Providing false information, using a false identity, or attempting to circumvent KYC requirements is prohibited and may result in account closure and forfeiture of funds. We undertake to report suspected suspicious activity to relevant authorities where legally required.
Withdrawal and Dispute Resolution
Withdrawal requests on lion988 are processed within our standard timeframe following KYC verification. Processing times vary by payment method (DANA, e-wallet, mobile banking, and other e-wallets typically process within 1–2 business hours; bank transfers may take 1–3 business days). Users are responsible for ensuring that their registered payment account matches the account used for deposits.
If a withdrawal is delayed, users may contact our customer support team, available via live chat and email. Our support response window is within 24 hours for initial acknowledgement. We investigate withdrawal delays and provide written explanation within 5 business days. Disputed transactions are reviewed on a case-by-case basis in accordance with the rules of the applicable payment provider.
We retain the right to impose withdrawal holds if we detect suspicious activity, unauthorized access, or potential breach of our terms. We will communicate the reason and expected resolution timeframe in writing if a hold is placed on your account.
Data Protection and Privacy
We at lion988 protect your personal data in accordance with applicable data protection laws. Your email, KYC documents, and payment information are encrypted and stored securely. We do not sell or rent your personal data to third parties. We do share account and transaction data with payment processors and regulatory authorities only where legally required.
Our full privacy policy is available on our website and describes our data handling practices, retention periods, and your rights as a data subject. We undertake to respond to data access requests within 30 days of submission.
Contact and Legal Inquiries
If you have legal questions regarding lion988, your account, or our service terms, please contact our legal team via email. We respond to legal inquiries within 10 business days. Users may also contact our customer support team for immediate assistance with account or payment issues; support is available in multiple languages.
This notice is accurate as of the date published. We reserve the right to update this notice at any time. Material changes will be communicated to affected users via email or in-account notification. Your continued use of lion988 following such updates constitutes acceptance of the revised notice.
We confirm that lion988 operates under this legal framework across all supported regions. If you have concerns about our compliance with local law, or if you believe our service is unavailable in your jurisdiction, please reach out to our support team immediately.